Introduction
Welcome to Musika, an online platform that offers Zimbabwean civil servants the opportunity to purchase products such as laptops and phones with a $0 deposit and flexible monthly payment plans. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
Please read these terms and conditions carefully before proceeding with any purchase.
1. Eligibility
- Musika is exclusively available to government employees in Zimbabwe.
- To qualify for our $0 deposit offer, you must be a registered civil servant and your monthly payments will be facilitated through the Zimbabwe Salary Service Bureau (SSB).
- By registering on Musika, you consent to having your details verified through official channels to confirm your employment status.
2. Payment Terms
- Payments for products purchased via Musika will be automatically deducted from your salary by Wildfin Microfinance through the Zimbabwe Salary Service Bureau (SSB).
- By agreeing to these terms, you authorize Wildfin Microfinance to facilitate all payment deductions on your behalf.
- Failure to meet your monthly payment obligations may result in penalties, including interest on late payments or legal action where necessary.
3. Product Descriptions and Images
- The images of the products displayed on Musika’s website are for marketing purposes only. While we strive to provide accurate and up-to-date information, actual products may differ slightly from the images shown.
- Musika is not liable for any differences in color, appearance, or other details between the product images and the actual items received by the customer.
4. Order Processing and Delivery
- Orders will be processed after your eligibility has been verified, and products will be delivered according to the shipping details provided during checkout.
- Delivery timelines may vary depending on product availability, shipping location, and other factors. Musika is not responsible for delays caused by external factors beyond our control.
5. Returns and Refunds
- Musika offers a limited return policy. Returns will only be accepted if the product is defective or not as described.
- To initiate a return, you must notify us within 7 days of receiving the product. All returns must be in their original packaging and unused condition.
- Refunds will be processed after the product has been returned and inspected.
6. Warranty
- Certain products may come with a manufacturer’s warranty. Please refer to the product listing for warranty details.
- Musika does not provide any additional warranties on the products sold unless expressly stated.
7. Limitation of Liability
- Musika shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our platform or products.
- Musika’s total liability, whether in contract or tort, shall not exceed the total amount paid for the product purchased.
8. Modifications to Terms
- Musika reserves the right to update or modify these terms and conditions at any time without prior notice.
- Any changes to the terms will be posted on this page, and it is your responsibility to review the terms regularly to stay informed.
9. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Zimbabwe.
- Any disputes arising out of or related to the use of Musika’s services or products will be subject to the exclusive jurisdiction of the courts of Zimbabwe.
10. Agreement to Terms
By proceeding with any purchase on Musika, you confirm that:
- You have read, understood, and agree to the terms and conditions outlined above.
- You agree that all payments for your purchase will be automatically deducted by Wildfin Microfinance via the Zimbabwe Salary Service Bureau (SSB).
- You acknowledge that the product images on the website are for marketing purposes and may differ from the actual product received.